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TERMS AND CONDITIONS

Table of Contents

1. Booking

The booking can be done through instant booking or enquiry booking depending on Bali Best Adventure services availability.The product’s pricing are in US$ (American Dollar) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com.For every successful booking transaction user / buyer will get voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at info@balibestadventure.com.User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to Bali Best Adventure staff. User should contact us at info@balibestadventure.com, if staff refuse to deliver their service(s) so we can solve it immediately.
Payment security
All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.
Usage of vouchers policy
The usage of vouchers should be according to Bali Best Adventure terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services.

2. Voucher:

  • Voucher is valid for the above mentioned date only.
    Bali Best Adventure is entitled to ask additional charge for products and or services that are excluded from products and or services that have been mentioned on voucher.
    Voucher can not be exchanged with other products and or services without approval from Bali Best Adventure.
    Full refund 24 Hours prior to your Activities, you may cancel your Voucher by contacting Bali Tour Adventures customer service within the cancelation period
    A Voucher canceled with the required notice will be refunded in full to the credit card you used to purchase such Voucher.
    A Voucher canceled with the required notice will be refunded in full to the credit card you used to purchase such Voucher.
    If you cancel less than 24 hours in advance, the experience is non-refundable
    If you have any questions please contact Bali Best Adventure info@balibestadventure.com or call +62 85237163299. You can settlpurchase/book the products at balibestadventure.com . Our team will process your booking first and then give you the official confirmation through email later
  • You do not need to settle the payment before you get the official confirmation
  • Confirmation letter will be sent within 24 hours. In case some of circumstances, it might be extended
  • You will be notified the deadline of payment and the total invoice that you have to settle on the confirmation
  • Payment must be made after you get the official confirmation from our team which is notified through your email
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